You wake up to a cold house. Your furnace isn’t working, and you’re already dreading the call to an HVAC company. Will they show up on time? Will they actually fix it? Will the bill be reasonable?
Here’s what happens when you call us instead. We arrive when we say we will. We diagnose the real problem, not just the symptoms. We give you an upfront price that includes the repair most of the time.
Most importantly, we fix it right the first time. No callbacks. No mystery charges. No wondering if it’ll break again next week.
Temp Assure has been serving Fairfield County families for years. We’re not some big corporation with call centers and high-pressure sales tactics. We’re your neighbors, and we understand what Connecticut winters can do to your heating system.
When other companies are closed or can’t get to you, we show up. Even during blizzards. Even at night. Because we know that when your furnace fails, it’s not just inconvenient—it’s an emergency.
We’re licensed, insured, and locally owned. We support Make-A-Wish America because we believe in giving back to the community that supports us.
First, you call us. We schedule a time that works for you, or if it’s an emergency, we come right away. Our diagnostic fee is $96.99, which includes travel time and a thorough inspection of your heating system.
Next, we identify the actual problem. Not just what’s broken, but why it broke. We explain what we found in plain English, no technical jargon designed to confuse you.
Then we give you an upfront price for the repair. Most of the time, that price includes the fix, so you’re not paying extra on top of the diagnostic fee. If you approve the work, we get started immediately. We don’t leave until your furnace is running properly and you’re confident it’s fixed.
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Our furnace repair service covers all major brands and all types of heating systems. Whether you have a gas furnace, oil furnace, or heat pump, we handle the repair properly. We carry common parts on our trucks, so most repairs get completed the same day.
West Rocks homes face unique challenges during Connecticut winters. Your furnace works harder here than it would in milder climates. That’s why we focus on repairs that last, not quick fixes that fail when the next cold snap hits.
Every repair comes with our one-year guarantee. If the same problem comes back, we fix it again at no charge. We also offer maintenance agreements that help prevent breakdowns and waive diagnostic fees for members.
Our diagnostic fee is $96.99, which includes travel and a complete inspection of your heating system. This fee often covers the repair itself, depending on what needs to be fixed. We give you an upfront price before starting any work, so you know exactly what you’ll pay.
Simple repairs like replacing a thermostat or cleaning a flame sensor are usually included in the diagnostic fee. More complex issues like replacing a blower motor or heat exchanger will have additional costs, but we explain everything clearly before proceeding.
We don’t believe in surprise charges or hidden fees. The price we quote is the price you pay, and all our work comes with a one-year guarantee.
Yes, we provide emergency furnace repair service throughout West Rocks and Fairfield County. We understand that furnaces often fail at the worst possible times—during blizzards, on weekends, or in the middle of the night.
When you have a heating emergency, we respond quickly. We’ve made service calls during some of Connecticut’s worst winter storms because we know your family’s comfort and safety depend on having heat. Our technicians are equipped to handle most emergency repairs on the spot.
Emergency service does include the same diagnostic fee and upfront pricing structure. We don’t inflate prices just because it’s an emergency call. Fair pricing doesn’t change based on the weather or time of day.
We repair all major furnace brands including Carrier, Trane, Lennox, Rheem, Goodman, American Standard, and many others. Our technicians are trained on both newer high-efficiency models and older systems that are still running strong.
Whether your furnace is gas, oil, or electric, we have the experience and parts to get it working again. We handle both residential and commercial heating systems, and we work on all warranted equipment according to manufacturer specifications.
If you’re not sure what brand or model you have, don’t worry. We can identify your system and determine the best repair approach during our diagnostic inspection. Most furnace problems are similar across brands, so we can usually help regardless of what you have installed.
Most furnace repairs in West Rocks are completed the same day, often within 1-2 hours of our arrival. We carry common parts on our service trucks, which allows us to fix problems like faulty thermostats, clogged filters, ignition issues, and blower motor problems immediately.
More complex repairs that require special-order parts might take a day or two to complete. In these cases, we’ll often provide a temporary solution to keep you comfortable while we wait for parts to arrive. We don’t leave you without heat if we can help it.
Our goal is always to fix your furnace right the first time, even if it takes a little longer. A proper repair that lasts is better than a quick fix that fails again next week. That’s why we back all our work with a one-year guarantee.
The decision to repair or replace depends on your furnace’s age, condition, and repair history. Generally, if your furnace is less than 10 years old and hasn’t needed frequent repairs, fixing it makes sense. If it’s over 15 years old and breaking down regularly, replacement might be more cost-effective.
We’ll give you honest advice based on what we find during our inspection. If your furnace has years of reliable service left, we’ll recommend repair. If it’s at the end of its useful life and likely to need expensive repairs soon, we’ll discuss replacement options.
West Rocks homes benefit from high-efficiency furnaces that can handle Connecticut’s cold winters while keeping energy costs reasonable. We can help you understand your options and make the decision that’s right for your situation and budget. No pressure, just honest recommendations.
Yes, we offer maintenance agreement packages that help prevent breakdowns and keep your furnace running efficiently. Members receive priority scheduling, waived diagnostic fees, and discounts on repairs. Regular maintenance catches small problems before they become expensive emergencies.
Our maintenance service includes cleaning, inspection, and adjustment of all system components. We check for potential issues, replace filters, clean burners, test safety controls, and ensure your furnace is operating safely and efficiently.
West Rocks homeowners who join our maintenance program typically experience fewer emergency breakdowns and lower energy bills. Preventive maintenance is especially important in Connecticut’s climate, where your furnace works hard for several months each year. A well-maintained system lasts longer and costs less to operate.
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